Basics
Composing Emails
Write and send emails with the editor
Video Tutorial
How to Compose and Send Emails
Video tutorial
Writing an Email
Click Compose in the sidebar to open the email editor.
Add recipients
Type the recipient's email address. You can send to a single person or paste multiple addresses separated by commas for a batch send.
Write a subject line
Keep it short and specific. Good subject lines are under 50 characters and tell the reader exactly what to expect.
Compose your message
Use the rich text editor to write your email. Format text, add links, embed images — everything you need is in the toolbar.
Send or schedule
Click Send Email to deliver now, or use the calendar icon to schedule for later.
Compose editor screenshot
The compose editor with recipient, subject, and body fields
The Rich Text Editor
The editor works like any word processor. Here's what you can do with the toolbar:
| Format | How |
|---|---|
| Bold | Toolbar button or Cmd+B |
| Italic | Toolbar button or Cmd+I |
| Headings | Select from heading dropdown |
| Links | Select text, click link icon, paste URL |
| Lists | Bullet or numbered list buttons |
| Images | Click image icon, upload or paste URL |
Everything you write is automatically converted to clean HTML that looks great across all email clients — Gmail, Outlook, Apple Mail, Yahoo, and more.
Using a Template
Don't want to start from scratch? Use a template:
Click the template dropdown
Located above the editor, it shows all your saved templates plus built-in starters.
Pick a template
Click to load it. The subject line and body are pre-filled for you.
Customize and send
Edit any part of the content to make it yours, then send as usual.
Template selection dropdown
Pick a template to pre-fill your email
Adding Attachments
Click the attachment button below the editor to upload files. Supported formats include:
- Images — PNG, JPG, GIF, WebP
- Documents — PDF, DOCX, XLSX
- Archives — ZIP
Keep attachments under 10MB total for best deliverability. Large files may be blocked by some email providers.
Scheduling Emails
Instead of sending immediately, schedule for the perfect time:
Click the calendar icon
Next to the send button, you'll see a clock/calendar icon.
Pick date and time
Choose when the email should be delivered.
Confirm
The email is queued and will be sent automatically. You can cancel from the History page any time before delivery.
Scheduling an email
Pick a date and time for scheduled delivery
Personalization
Make your emails feel personal by using merge tags. Type them anywhere in the subject or body:
| Tag | Replaced With | Example |
|---|---|---|
{{name}} | Contact's name | Sarah |
{{email}} | Contact's email | sarah@acme.com |
{{company}} | Contact's company | Acme Inc |
Personalized subject lines get 26% higher open rates on average. Try “Hey {{name}}, check this out” instead of generic subjects.
Best Practices
Emails under 200 words get the highest engagement. Get to the point quickly and use a clear call-to-action.
Your subject line is the first thing people see. Make it specific, create curiosity, or highlight a benefit. Avoid ALL CAPS and excessive punctuation.
Always preview your email before hitting send. Check formatting, links, and merge tags to make sure everything looks right.
Tuesday through Thursday mornings tend to get the best open rates. Check your Analytics to see when your specific audience is most active.