Creating
Using Templates
Pick a template and customize it
Video Tutorial
Creating and Using Email Templates
Video tutorial
Browsing Templates
Go to Templates in the sidebar to see all your saved templates. Each template shows its name, subject line, and category. Click on any template to preview or edit it.
Templates list page
Your templates library — browse, search, and manage
Creating a Template
Click New Template
From the Templates page, click New Template to start fresh.
Name it and add a subject
Give your template a descriptive name (e.g. “Weekly Newsletter”) and a default subject line.
Design your email
Use the rich text editor or switch to the block editor for more layout control.
Save
Click Save. Your template is now available in the compose dropdown whenever you write an email.
Template editor
Design your template with the rich text editor
Templates save you time when you send similar emails regularly. Create templates for newsletters, welcome emails, follow-ups, and announcements.
Using the Block Editor
For pixel-perfect layouts, switch to the block editor. Build your email by adding and arranging blocks:
Text Block
Paragraphs, headings, and formatted text
Image Block
Full-width or inline images with alt text
Button Block
Call-to-action buttons with custom colors
Divider Block
Horizontal lines to separate sections
Spacer Block
Add vertical spacing between blocks
Column Block
Side-by-side layouts for multi-column content
Block editor interface
Drag and drop blocks to build your email layout
Drag blocks to reorder them. Click any block to edit its content. The result is a responsive email that looks great on both desktop and mobile.
Merge Tags
Make templates dynamic with merge tags. These placeholders get replaced with real data when the email is sent:
| Tag | Replaced With |
|---|---|
{{name}} | Contact's full name |
{{email}} | Contact's email address |
{{company}} | Contact's company name |
Use merge tags in your subject line too! “Hey {{name}}, your weekly update” feels much more personal than a generic subject.
Built-in Templates
The platform includes a library of professionally designed starter templates. Browse by category:
- Onboarding — Welcome emails, getting started guides
- Marketing — Product launches, promotions, announcements
- Transactional — Receipts, confirmations, notifications
- Newsletter — Weekly digests, company updates
Built-in templates gallery
Browse professionally designed starter templates by category
Import any built-in template with one click, then customize the colors, text, and images to match your brand.
Best Practices
Use consistent colors, fonts, and logos across all your templates. This builds recognition and trust with your audience.
Over 60% of emails are read on mobile. Keep layouts simple, use large touch-friendly buttons, and avoid tiny text.
Each email should have one primary call-to-action. Too many buttons confuse readers and reduce click rates.
Composing Emails
Learn how to use templates when composing emails